Intelligent Features for Modern Businesses
Everything you need to deliver exceptional caller experiences, capture every lead, and free your team to focus on what matters most.
Core Features
Six powerful capabilities that replace traditional receptionists and voicemail, delivering a better experience at a fraction of the cost.
24/7 Call Answering
Never miss a call, day or night. Our AI receptionist answers every call with a warm, professional tone that represents your business perfectly.
- Handles unlimited concurrent calls with zero wait times
- Natural, human-like conversation that callers prefer
- Custom greetings tailored to your business hours
- Seamless after-hours handling with appropriate messaging
Smart Appointment Booking
Intelligent scheduling that syncs directly with your calendar. No double-bookings, no back-and-forth emails.
- Syncs with Google Calendar, Outlook, and Cliniko
- Handles rescheduling and cancellations automatically
- Sends confirmation and reminder notifications
- Respects buffer times and business rules
Intelligent Message Taking
Captures every detail from callers with precision, categorises messages by urgency, and delivers them instantly.
- Captures caller name, number, and purpose accurately
- Categorises messages by urgency level
- Instant notifications via email, SMS, or app
- Searchable message history with full transcripts
Seamless Call Transfers
Route calls to the right person every time with intelligent rules that adapt to your team structure.
- Smart routing rules based on caller intent
- Warm transfers with caller context passed through
- Voicemail fallback when team members are unavailable
- Priority routing for VIP clients and emergencies
Multi-Language Support
Serve your diverse customer base in their preferred language with automatic detection and fluent conversation.
- Supports 20+ languages including Mandarin, Vietnamese, and Arabic
- Automatic language detection from the first sentence
- Cultural awareness in greetings and conversation style
- Consistent brand messaging across all languages
Custom Voice & Personality
Your AI receptionist sounds exactly like your brand. Choose the voice, tone, and personality that fits.
- Multiple voice options to match your brand identity
- Custom greetings for different call scenarios
- Industry-specific vocabulary and terminology
- Adjustable conversation style from formal to friendly
AI Receptionist vs Traditional Options
See how an AI receptionist stacks up against the alternatives. The choice becomes clear when you compare side by side.
| Feature | AI Receptionist | Human Receptionist | Voicemail |
|---|---|---|---|
| 24/7 Availability | |||
| Cost per Month | From $49 | $3,500+ | Free |
| Concurrent Calls | Unlimited | 1 at a time | 1 at a time |
| Appointment Booking | |||
| Multi-Language | 20+ languages | ||
| No Sick Days | |||
| Instant Setup | |||
| Scalability | Instant | Weeks to hire |
Advanced Capabilities
Enterprise-grade features that grow with your business, from real-time analytics to custom integrations and guaranteed uptime.
Real-time Analytics
Detailed dashboards showing call volumes, peak times, common enquiries, and conversion rates to help you make data-driven decisions.
Enterprise Security
Bank-grade encryption, SOC 2 compliance, and Australian data residency ensure your caller information stays protected.
Instant Setup
Go live in under 15 minutes. No hardware, no complex integrations. Just forward your calls and start answering.
Team Management
Manage availability, routing preferences, and notification settings for your entire team from a single dashboard.
Custom Integrations
Connect with your existing tools including CRMs, helpdesks, and practice management software via API or Zapier.
99.7% Uptime
Redundant infrastructure across multiple availability zones guarantees your receptionist is always available when callers ring.
See It In Action
Experience the difference an AI receptionist makes for your business. Start your free trial today or book a personalised demo with our team.