Book More Chiropractic Appointments Around the Clock
Chiropractic practices depend on regular appointments and patient retention. Our AI receptionist fills your schedule 24/7, answers private health fund questions instantly, and keeps your existing patients on their care plans, without adding to your front-desk workload.
Why Chiropractic Practices Need AI Reception
Chiropractic practices have two distinct challenges: converting new enquiries into initial consultations, and keeping existing patients engaged on their care plans. Both require responsive communication that most practices struggle to deliver consistently.
New Patients Need an Immediate Response
A person searching for a chiropractor is usually in pain or discomfort and wants an appointment as soon as possible. If they call and reach voicemail, they call the next practice. The window to convert a new patient enquiry into a booked appointment is measured in minutes, not hours.
Care Plan Adherence Requires Easy Rebooking
A significant proportion of chiropractic patients discontinue treatment before completing their care plan. Many cite difficulty rebooking as a reason. If rescheduling after a cancellation or completing the next step in a care plan is inconvenient, patients do not book, they disengage. The AI makes rebooking effortless at any time.
Health Fund Questions Consume Front-Desk Time
A large proportion of chiropractic enquiry calls ask the same questions: which health funds are accepted, what is the gap fee, is there a HICAPS terminal. The AI answers these accurately and consistently, freeing your front desk for tasks that require a human.
Built for Chiropractic Practice Management
Configured with chiropractic-specific appointment types, care plan awareness, and health fund knowledge that makes your AI receptionist as capable as your best front-desk staff.
24/7 New Patient Intake
Every new patient enquiry captured professionally, any time of day. First consultations booked while the patient is motivated.
- Captures presenting condition, referral source, and health fund details
- Books initial consultation with appropriate time allocation
- Sends new patient intake forms and preparation instructions
- Distinguishes acute injury callers from general wellness enquiries
Care Plan Appointment Management
Manages follow-up appointments and care plan progression to keep patients on track and reduce the drop-off that costs practices significantly in lost revenue.
- Books follow-up appointments at the correct care plan interval
- Sends reminders that reference the patient's care plan progress
- Handles cancellations and offers same-week reschedule options
- Flags patients who miss consecutive appointments for practitioner follow-up
Private Health Fund Handling
Answers health fund questions with the accuracy of a trained receptionist, without the training time or staff turnover.
- Correct gap fees for all accepted health funds at your practice
- HICAPS claim process explained for first-time health fund claimers
- Extras vs hospital cover explanation for confused callers
- Annual limits and benefit reset dates information provided
Returning Patient Recognition
Identifies returning patients from their phone number and handles them with the context of their existing relationship with your practice.
- Recognises returning patient numbers and greets them by name
- Routes to their regular chiropractor where possible
- Access to last appointment notes for informed rebooking
- VIP treatment for long-term regular patients
Recall and Reactivation Outreach
Proactively contacts patients who are due for their next care plan visit or who have lapsed, to bring them back before they disengage entirely.
- Automated outreach for patients overdue for their next appointment
- Care plan completion reminders at configured intervals
- Reactivation message for patients inactive for 3 or 6 months
- Converts lapsed patients into rebooked appointments without manual effort
After-Hours Enquiry Capture
Captures every enquiry that comes in after your practice closes for the day, with a morning notification for your team.
- After-hours bookings processed immediately into your system
- Morning summary of all after-hours calls for practitioner review
- Urgent after-hours situations identified and escalated where appropriate
- No missed opportunities from the growing after-hours enquiry segment
Integrated With Your Practice Software
Direct integration with Cliniko, Nookal, and Power Diary means appointments land in your system without manual entry.
Configure Your Practice
Set up your appointment types, health fund list, gap fees, chiropractor availability, and care plan intervals. Your practice manager reviews the configuration before go-live.
Integrate Your Practice Software
We connect to Cliniko, Nookal, Power Diary, or your preferred system. Bookings appear in your schedule in real time with full patient details.
Forward Your Practice Number
Set your practice phone to forward to the AI when your front desk is busy or closed. Your number stays the same for patients and marketing.
Reduce Admin and Grow Your Schedule
Review the booking data and care plan adherence metrics in the first month. Most chiropractic practices see schedule fill rates improve within the first four weeks.
Privacy and Clinical Scope
Health information requires appropriate privacy handling. Clinical decisions stay with your practitioners, the AI handles administration only.
Health Information Privacy
Health information shared with your practice is subject to the Australian Privacy Act. Our system handles it appropriately at every step.
- Australian data residency, no offshore transfer of patient data
- AES-256 encryption for all call recordings and intake data
- Access restricted to authorised practice personnel
- Retention policies aligned to your Privacy Policy and legal obligations
Clinical Scope Discipline
The AI is an administrative tool, not a clinical one. It does not assess symptoms, recommend treatment, or comment on clinical matters.
- Does not describe, diagnose, or assess chiropractic conditions
- Directs all clinical questions to the treating chiropractor
- Does not comment on adjustments, techniques, or treatment expectations
- Identifies and escalates calls involving potential emergency health situations
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Keep Your Chiropractic Schedule Full
Book new patients 24/7, reduce care plan drop-off, and free your front desk from repetitive calls. Setup in 48 hours.