Answer Every Call When You Are On the Job Site
Electricians cannot stop mid-installation to take a call. But unanswered calls are lost jobs, and the electrical market is competitive. Our AI receptionist handles every enquiry, books jobs, and alerts you to emergencies so you stay focused on the work in front of you.
Why Electricians Lose Work to Missed Calls
Electrical work demands full concentration. You cannot safely answer your phone while working in a switchboard, running cable, or on a ladder. Meanwhile, customers who need an electrician are calling down a list and hiring whoever picks up first.
Safety Means You Cannot Answer
Electrical work and phone calls do not mix. When you are working in a live switchboard, connecting a circuit, or operating in a roof cavity, answering the phone is not just inconvenient, it is a safety risk. The AI answers on your behalf so you can finish the job safely.
Electrical Emergencies Are Genuinely Urgent
A tripping safety switch, burning smell from a powerboard, or complete power loss are situations that homeowners treat as emergencies. They need someone now. If your phone rings out, they call the next electrician. Our AI captures the emergency details and notifies you immediately.
Every Missed Quote Is Real Revenue
A missed quote call is not just a lost job, it is a lost customer relationship. Homeowners who have a positive first contact typically return for future electrical work, renovations, and referrals. Missing the first call loses all of that downstream value.
Built for Electrical Business Operations
The AI is configured for electrical businesses specifically, understanding job types, safety urgency, and the information needed to book and quote effectively.
24/7 Professional Call Answering
Every call answered with your business name within seconds, any time of day or night. Residential, commercial, and industrial enquiries handled appropriately.
- Answers with your business name and preferred greeting
- Handles residential, commercial, and strata enquiries
- Manages multiple calls simultaneously during peak periods
- Professional tone matched to your brand
Emergency Callout Escalation
Detects genuine electrical emergencies and escalates immediately with full job details so you can make a rapid response decision.
- Recognises urgency triggers: tripping RCD, burning smell, no power, sparking
- Sends immediate SMS alert with address and problem description
- Communicates your callout rates upfront to manage expectations
- Differentiates genuine emergencies from urgent non-emergency jobs
Quote and Job Booking
Books quote appointments and return visits into your schedule without any phone tag. Callers confirm their availability and you receive a structured job card.
- Real-time availability shown to callers based on your schedule
- Captures scope of work, access details, and property type
- Sends booking confirmation to the customer
- Creates job card in ServiceM8, Fergus, or Tradify automatically
Service Area Management
Handles only jobs within your service area. Out-of-area callers are politely declined, saving you time qualifying calls you cannot service.
- Configurable postcode and suburb whitelist
- Clear, friendly responses for out-of-area enquiries
- Separate zones for different team members or vans
- Captures out-of-area contacts for future expansion
Structured Job Summaries
Every call produces a clean summary with everything you need: customer contact, job address, scope, urgency, and access notes. Sent to your phone in real time.
- Customer name, mobile, and property address always captured
- Job scope described in plain language
- Property type noted (house, unit, commercial, new build)
- Any meter/switchboard access or parking information included
Builder and Trade Referral Handling
Recognises calls from builders, project managers, and repeat commercial clients and routes them with priority.
- Identifies builder and project manager callers
- Priority routing and faster response commitment for key accounts
- Captures project details including stage and access requirements
- Flags commercial and multi-site enquiries for your review
Live in 48 Hours, No Disruption
Setup is handled entirely by our team. You keep your existing number and your customers notice nothing except that someone always answers.
Configure Your Electrical Business Profile
We set up your service area, job types (residential, commercial, solar, data, strata), your emergency escalation preference, and your booking availability. You approve the script before it goes live.
Connect Your Existing Number
Forward your mobile or office number to the AI, on overflow, after hours, or full time. Your number stays the same for all your customers and marketing materials.
Receive Job Alerts Immediately
Every call generates a structured alert on your phone within seconds of the call ending. Emergency callouts get flagged instantly so you can respond before the customer calls someone else.
Adjust and Optimise
Review call recordings and job summaries in the first week. Most electricians tweak the service area list and urgency thresholds once and the system runs on its own after that.
Designed for Electrical Business Realities
Electricians deal with licensing requirements, safety obligations, and a diverse job mix. The AI is configured to handle your specific business, not a generic trade template.
Licensing and Compliance Awareness
The AI does not provide electrical advice or guidance, it handles the administrative side only. It captures job details and books appointments without risking your licensing obligations.
- Never provides electrical safety advice or DIY guidance
- Does not quote prices or promise timeframes (unless you configure defaults)
- Captures scope of work for your licensed assessment
- Handles enquiries about licences and insurance professionally
Integrates With Your Trade Software
Works with the tools electrical businesses already use for job management, quoting, and invoicing.
- ServiceM8, Fergus, Tradify, and Simpro integration
- Pushes new jobs to your preferred platform automatically
- Call recordings stored for dispute resolution if needed
- Monthly reporting on call volumes and booking conversion rates
More Solutions for Trade Businesses
AI Receptionist for Plumbers
The same 24/7 coverage applied to plumbing businesses. Emergency callout capture, quote booking, and service area filtering.
See plumbers solution →AI Receptionist for HVAC Companies
Built for heating, ventilation, and air conditioning businesses with seasonal demand spikes and emergency service calls.
See HVAC solution →After-Hours Call Answering
Dedicated after-hours coverage for businesses that receive emergency callouts outside business hours.
See after-hours coverage →Frequently Asked Questions
Every Electrical Job Starts With a Phone Call
Make sure every one of those calls is answered. Set up in 48 hours, no new number, 30-day money-back guarantee.