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Turn Every Solar Enquiry Into a Booked Site Assessment

A single rooftop solar enquiry can be worth thousands of dollars in installed value. When your installers are on the roof and your sales team is out quoting, those hot leads ring out and go to the next ad. Our AI receptionist answers every call, qualifies the lead, handles rebate questions, and books the site assessment for you.

$8k+
typical installed value of a residential rooftop solar system
78%
of solar buyers ring a competitor when the first call is not answered
3x
more quote requests during peak rebate and electricity-price periods
24/7
coverage for enquiries from ads, referrals, and comparison sites

Why Solar Businesses Bleed Leads at the Phone

Solar is a considered, high-value purchase, and buyers shop hard. They fill in a comparison-site form, call three retailers, and go with whoever answers first and sounds credible. Every unanswered call is a five-figure job handed to a competitor who happened to pick up.

The Leads Are Expensive and Rare

You pay real money for solar leads through Google Ads, SolarQuotes-style comparison sites, and referral programs. Letting a paid enquiry hit voicemail is like buying a lead and throwing it in the bin. Because job values are so high, a single missed call can outweigh a month of receptionist cost.

Your Best People Cannot Answer

Installers are on rooftops and cannot take calls safely. Sales reps are mid site-assessment or driving between quotes. So the phone rings out during exactly the hours buyers are shopping, and by evening that lead has already signed with someone else.

Rebate Confusion Kills Momentum

Callers want to know about the federal STC rebate, state incentives, and battery schemes before they commit to a quote. If nobody answers to explain it in plain language, they lose confidence and keep dialling. A fast, clear first contact is what wins the site assessment.

Built for How Solar Companies Actually Sell

The AI is configured for solar installers and retailers specifically. It knows the qualifying questions that separate a genuine buyer from a tyre-kicker, and it captures the details your sales team needs to arrive at the site assessment prepared.

24/7 Answering for Every Lead Source

Every call answered in your business name within seconds, whether it comes from a Google ad, a comparison site, a letterbox drop, or a referral. Peak-period call spikes are handled without a single caller hitting a busy tone.

  • Answers with your business name and preferred greeting
  • Handles residential, small commercial, and off-grid enquiries
  • Manages multiple simultaneous calls during ad and rebate spikes
  • Captures the lead source so you can measure marketing ROI

Solar Lead Qualification

The AI asks the questions that tell you whether a caller is worth a site visit, so your reps stop wasting drive time on renters and dead ends.

  • Confirms whether the caller owns or rents the property
  • Captures roof type, orientation, and rough age or condition
  • Asks the average quarterly electricity bill to size the system
  • Notes interest in battery storage or an EV charger

Site Assessment Booking

Qualified callers are booked straight into your sales calendar for an on-site or virtual assessment, no phone tag, no leads going cold overnight.

  • Real-time availability offered based on your reps and postcodes
  • Captures address, access notes, and best contact time
  • Sends the customer a confirmation and reminder
  • Creates the appointment in your CRM automatically

Rebate and Incentive Questions

The AI answers common questions about rebates and financing from your approved script, keeping buyers confident and moving without over-promising a dollar figure.

  • Explains the federal STC scheme in plain, accurate language
  • Covers state incentives and battery schemes you operate in
  • Describes your finance and payment-plan options if configured
  • Flags detailed eligibility questions for your consultant to confirm

Structured Lead Summaries

Every call lands on your phone as a clean, ready-to-action summary, so your sales team can prioritise the hottest leads instead of deciphering voicemails.

  • Customer name, mobile, and property address always captured
  • Own-versus-rent, roof type, and bill size clearly recorded
  • Battery, EV, and off-grid interest noted for the quote
  • Urgency and preferred contact time flagged for follow-up

Service Area and Panel Filtering

The AI only progresses enquiries within the postcodes you install in, and politely handles the ones you cannot service, saving your team hours of unqualified callbacks.

  • Configurable postcode and suburb service map
  • Friendly, on-brand responses for out-of-area callers
  • Separate zones for different install crews or franchises
  • Out-of-area contacts captured for future expansion

Live in 48 Hours With No Disruption

Our team does the entire setup. You keep your existing number, your marketing stays exactly as it is, and your callers simply notice that someone knowledgeable always answers.

1

Configure Your Solar Business Profile

We set up your service postcodes, the systems and brands you install, your qualifying questions (own or rent, roof type, bill size, battery interest), your rebate talking points, and your assessment availability. You approve the script before it goes live.

2

Connect Your Existing Number

Forward your sales line to the AI on overflow, after hours, or full time. Your number stays the same across every ad, comparison-site listing, and vehicle wrap, so nothing about your marketing changes.

3

Receive Qualified Leads Instantly

Every call generates a structured lead alert on your phone within seconds of hanging up. Hot, qualified buyers are flagged so your reps can call back or confirm the site assessment before the lead cools off.

4

Review and Optimise

Listen to call recordings and read the lead summaries in the first week. Most solar businesses fine-tune their qualifying questions and rebate script once, and the system runs itself after that.

Designed for the Realities of Selling Solar

Solar retailing sits inside a web of Clean Energy Council rules, rebate schemes, and marketing claims regulation. The AI is configured to keep your first contact fast and helpful without saying anything that puts your accreditation or reputation at risk.

Compliant, No Over-Promising

The AI handles the administrative and qualifying side only. It does not guarantee savings, quote a firm system price, or promise a rebate amount, so your consultants keep control of the numbers that matter.

  • Never guarantees dollar savings or payback periods
  • Does not commit to a final price without an assessment
  • Explains rebates as general information, not a personal quote
  • Captures eligibility details for your accredited consultant to confirm

Integrates With Your CRM and Ads

The AI plugs into the tools solar businesses already run for lead management, quoting, and marketing measurement.

  • Pushes qualified leads into your CRM or pipeline automatically
  • Tags each lead with its source for accurate cost-per-lead reporting
  • Call recordings stored for training and dispute resolution
  • Monthly reporting on call volume and assessment booking rate

More Solutions for Trade and Field Businesses

AI Receptionist for Trades and Services

The same lead-capture and booking coverage applied across the trades, for any business where the team is on the tools and the phone rings out.

See trades solution

AI Receptionist for Electricians

Purpose-built for electrical businesses, with emergency callout capture, quote booking, and service-area filtering.

See electricians solution

24/7 Call Answering Australia

Round-the-clock answering that captures every enquiry outside business hours, so no lead is ever lost to voicemail.

See 24/7 answering

Frequently Asked Questions

Every Solar Sale Starts With One Phone Call

Make sure the high-value ones are answered, qualified, and booked. Live in 48 hours, keep your existing number, backed by a 30-day money-back guarantee.